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Terms & Conditions

Read Sunset Harbour Club Terms & Conditions

  • For Saver Rate reservations a debit or credit card is required. Full payment for this reservation will be charged within 72 hours of booking. No modification or cancellation is permitted on this rate plan. Payment will be taken in the local currency of the resort, please be aware that your bank may charge you a transaction fee. If you fail to check-in, full payment of this reservation will be retained. An additional charge is applicable for the use of certain resort facilities including, but not limited to the onsite leisure facilities. Full details are available on the facilities page.
  • For Leisure Rate reservations a debit or credit card is required. Full payment for this reservation will be charged within 72 hours of booking. No modification or cancellation is permitted on this rate plan. Payment will be taken in the local currency of the resort, please be aware that your bank may charge you a transaction fee. If you fail to check-in, full payment of this reservation will be retained. Includes use of the gym and indoor pool facilities at the resort. An additional charge is applicable for the use of other resort facilities. Full details are available on the facilities page.
  • For Flexi Rate reservations a debit or credit card is required. Full payment for this reservation will be charged upon arrival at the resort. Cancellation or modification is permitted up until 7 days prior to arrival. Payment will be taken in the local currency of the resort, please be aware that your bank may charge you a transaction fee. If you fail to check-in, full payment for this reservation will be charged to the card provided when booking. An additional charge is applicable for the use of certain resort facilities including, but not limited to the onsite leisure facilities. Full details are available on the facilities page.
  • All bookings of 5 rooms or more are subject to Diamond’s group booking conditions. Full payment for Flexi Rate group bookings must be made 30 days prior to the arrival date and the credit/debit card taken at the time of booking will be charged accordingly. No cancellations or refunds are permitted once payment has been made.
  • The resort reserves the right to refuse check in or terminate your stay where any guest(s) is displaying anti-social behaviour including being verbally abusive and /or aggressive or damaging any resort property.
  • Due to the nature of the resort, the resort is not suitable or recommended for stag, hen or similar parties.
  • The resort requires a valid credit card to charge a refundable security deposit of €100 per apartment upon check in. Your deposit will be refunded at the end of your stay upon inspection of your apartment(s) however please note the funds will only appear in your account once processed by your financial institution.
  • Upon check in all guests occupying the accommodation unit including children are required to present a valid form of identification along with the confirmation of your reservation.
  • Check in is after 4:00 pm and checkout is prior to 10:00 am.
  • Children under 18 are not permitted to stay in the accommodation unless accompanied by a parent or guardian. • All under 18’s are included in the occupancy level for your apartment. Under no circumstances must the maximum occupancy level be exceeded.
  • If you intend to arrive later than midnight on your arrival date please notify the resort as soon as possible.
  • The number of free WiFi devices varies depending on the size of the accommodation unit and number of bedrooms. Please see apartment amenities for details.
  • Special requests for accessibility requirements, specific apartment locations and views cannot be guaranteed.
  • The resort operates an on-going refurbishment programme to improve the accommodation, facilities and common areas. Refurbishments or building work may be taking place throughout the year. While the hotel/resort endeavours to keep noise and disruption to a minimum, there may be some disturbance to our guests.
  • Your booking will be made with Diamond Resorts (Europe) Limited, registered office Citrus House, Caton Road, Lancaster, Lancashire, LA1 3UA, registered number 2353649 or its branches (Diamond Resorts).
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